Versand

Thank you for choosing KEDA-MM. We are committed to providing efficient and reliable international shipping services to customers around the world. Due to differences in logistics timeliness and customs policies in different countries/regions, please read the following shipping policy carefully before placing an order.

1. Order processing time

All orders will be processed within 1-3 business days after the order is placed (excluding weekends and holidays).

In case of promotional activities or holiday peaks, the processing time may be extended

Note:

The shipping time is calculated from the time the logistics company collects the goods, and does not include customs clearance time.

Remote areas (such as some islands and rural areas) may require additional time.

2. Freight calculation

Freight is calculated based on order weight, volume, and destination

3. Logistics tracking

After the order is shipped, you will receive a logistics order number and tracking link, which can be checked on the carrier's official website.

If the logistics information has not been updated for a long time, please contact the local logistics company first, or contact us through [Official Website Email] for assistance.

4. Delivery Problem Handling

Wrong Address: If the package cannot be delivered due to the wrong address provided by the buyer, the shipping fee must be paid again before it can be shipped again.

No one signed for/rejected: The package may be returned and we will arrange a refund after deducting the actual shipping fee.

Lost/Damaged Package: If the package is lost or seriously damaged during transportation, we will resend it free of charge or refund in full (provided proof is required).

5. Contact Us

If you have any shipping issues, please contact us via the following methods:

Email: www.microwave.space@gmail.com

WhatsApp: 18282799762